Now, you can learn exactly how you can become a similarly powerful communicator too.
These people have the skills to handle any hard discussion, regardless of the person. The five authors of Crucial Conversations: Tools for Talking When Stakes Are High studied successful communicators for an impressive 25 years and came to the conclusion that what made them so great was their ability handle crucial conversations effectively. The authors define a crucial conversation as “A discussion between two or more people where the stakes are high, opinions vary, and emotions run strong.” While these tense situations may be unavoidable, Crucial Conversations will help them be less painful for everyone involved.
I know I’ve had experiences where discussions have quickly taken a quick turn for the worse, and both me and the person I was talking to end up hurt or frustrated.
They can range from informal to formal, but whatever the dialog may be, things can get heated. Some are with our mother or our spouse, while others are with coworkers or our boss. Audible Promo Code February 2024 (Risk-Free 30-Day Trial + Up to 2 Free Books)Įvery day, we engage in many conversations.The 21 Best Books of 2021 (Fiction & Nonfiction).
